FAQ
I want to change the day and time of the flight, can I?
There is no problem as long as you inform us in time in order to ensure that there will be availability
Is it allowed to transport animals in a private charter?
If you want your pet to travel with you, of course, this is possible and we can even arrange special catering tailored to your little friend’s preferences.
In the event that the animal being transported is not a dog or cat but a larger animal with special requirements, we can also take care of it as long as we know the dimensions and weight of the animal so that it can travel safely and comfortably.
How long in advance should I book my flight?
For popular destinations, ideally, the earlier you book the flight, the better, so that we can confirm that there will be availability on the day and time you wish to arrive at your destination.
However, our response is always immediate and even for last-minute bookings, whether for business purposes or for recreational or even health reasons, our team will serve you immediately so that you can find the right aircraft for you, at the most advantageous price.
How long in advance should I be at the take-off point?
Ideally half an hour earlier so that you can board at your convenience without any time pressure
In case of pregnancy, can I fly by plane?
Of course, if your doctor has not given you any other instructions, you can, however, if there is a possibility that you will give birth, the flight should be a medical flight (air ambulance) and there should be a doctor’s escort for maximum safety.
I am facing a health problem and I need to be transferred to the hospital immediately, how can you help me?
You or someone accompanying you, a relative, etc. will call us so that we can be informed about your location and your condition and we will arrange everything else immediately so that you can arrive safely where you need to be.
We will need ground transport to the hotel, can you arrange it?
Of course, our team can help you with this too